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Lasaco Assurance Unveils Strategic Plan to Boost Competitiveness and Customer Experience

Lasaco Assurance Plc has announced a clear strategic focus aimed at enhancing its market position, improving operational efficiency, and delivering superior value to customers.

With Nigeria’s insurance sector experiencing rising competition, shifting customer expectations, and evolving regulatory requirements, companies are increasingly repositioning to remain relevant, resilient, and customer-centric.

Strategic Priorities for Growth and Innovation

The company outlined its priorities during a recent staff retreat, where management engaged employees on operational goals, innovation, and service delivery strategies for the coming years.

Speaking at the event, Acting Managing Director, Mr. Ademoye Shobo, said:

“Our strategic priorities for the coming years focus on modernising operations, fast-tracking digital adoption across service delivery, and developing insurance solutions that are better aligned with the realities of today’s customers.”

Shobo emphasized that these initiatives are central to improving accessibility, strengthening performance, and ensuring long-term competitiveness in Nigeria’s dynamic insurance market.

Leadership Driving Execution

Deputy Managing Director, Mr. Rilwan Oshinusi, highlighted the importance of strong execution, collaboration, and disciplined implementation to translate the company’s strategic vision into measurable results.

Under this renewed leadership direction, Lasaco Assurance is enhancing its ability to provide simpler processes, more responsive service channels, and an improved customer experience, ensuring that policyholders receive insurance solutions tailored to their evolving needs.

The strategic focus positions Lasaco Assurance Plc to thrive in a competitive insurance landscape while reinforcing its commitment to innovation, service excellence, and customer satisfaction.

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