Cornerstone Insurance Plc is proving that technology and insurance can be a perfect match! The company has been recognised as Nigeria’s Most Innovative Insurance Company for 2025, thanks to its groundbreaking use of technology to drive distribution, accessibility, and customer engagement.
Meet CiCi: Cornerstone’s AI Chatbot
At the heart of Cornerstone’s innovation is CiCi, a virtual assistant AI chatbot designed to make insurance simpler, faster, and more engaging. With CiCi, customers can:
- Learn about insurance products
- Ask questions and make inquiries
- Complete purchases through a smooth chat interface
“The launch of CiCi marks a new chapter in our digital journey,” says Stephen Alangbo, MD/CEO of Cornerstone Insurance. “We are making insurance simpler, faster, and more human; one chat at a time.”
Innovation at the Core
Alangbo dedicated the award to Cornerstone’s employees and customers, emphasizing that innovation isn’t just a goal—it’s part of the company’s DNA.
“This award reflects the creativity, resilience, and customer focus that define everything we do at Cornerstone Insurance,” he added.
For over three decades, Cornerstone has led the way in redefining insurance services in Nigeria. From being the first company to offer online insurance transactions to launching CiCi, it continues to blend technology with trust and service excellence.
Making Insurance Accessible for Everyone
Licensed and re-certified by NAICOM for both general and life insurance, Cornerstone ensures that its services are easily accessible online and via mobile platforms, making insurance convenient for Nigerians nationwide.
The company’s core values—integrity, empathy, professionalism, innovation, and team spirit—drive every decision, ensuring that customers receive value beyond expectations through need-based products and quality service.
With CiCi and a commitment to tech-driven solutions, Cornerstone Insurance is shaping the future of insurance in Nigeria, one chat at a time.
